Real Rhapsody Problems Resolved!

I’m posting this because numerous Google searches never found my answer.  Maybe somebody else will stumble across it here and save a lot of grief!

I’ve had problems downloading tracks using my Rhapsody subscription for about 6 months now.  Worse, I just bought a mobile device that supports Rhapsody-to-go and it wouldn’t transfer tracks!  I just stumbled across this post that has the solution to my problem!  http://real.lithium.com/real/board/message?board.id=InstallingRhapsody&thread.id=14418

I had a similar issue right after R4 came out, and it had to do with the fact that the computer wasn’t authorized, and thus wouldn’t download automatically. After I went through the solution below, I was able to authorize my machine and then the download problem went away. So first check in the My Account pull down, if it doesn’t say “Deauthorize Computer”, then your machine is not authorized. Then try these steps…. Hope it helps…

This worked for me:

Go here: http://service.real.com/rhapsody/support.html?section=RhapInsuffRights

Then Delete mcs.rma and basi3260.dll files and reauthorize your computer

Also… if you search this board for issues, before posting. There is a good chance you will find a thread about it… Hope this helps…

Matt

Thank you Matt, whoever you are! 🙂

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